PRIVACY POLICY - GADGET MINIA
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Welcome to Gadget Minia! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.
1. INFORMATION WE COLLECT
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
• Create an account or register for our services
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Contact us through our website, email, or customer support
• Participate in surveys, contests, or promotional activities
• Leave reviews or comments on our website
• Apply for employment opportunities
This personal information may include:
• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Demographic information (age, gender, preferences)
• Communication preferences and marketing consent
• Employment-related information (resume, cover letter)
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
• IP address and geolocation data
• Browser type, version, and language settings
• Operating system and device information
• Pages visited, time spent on pages, and click patterns
• Referring website and search terms used
• Date and time of visits
• Cookies and similar tracking technologies data
1.3 Third-Party Information
We may receive information about you from third parties, such as:
• Social media platforms when you connect your accounts
• Payment processors and financial institutions
• Marketing partners and advertising networks
• Data analytics providers
• Public databases and directories
2. HOW WE USE YOUR INFORMATION
We use the collected information for various legitimate business purposes, including:
2.1 Service Provision and Account Management
• Creating and managing your account
• Processing orders and payments
• Providing customer support and technical assistance
• Delivering products and services you request
• Sending transactional communications (order confirmations, shipping updates)
2.2 Website Improvement and Analytics
• Analyzing website usage patterns and user behavior
• Improving our website functionality and user experience
• Conducting research and development
• Testing new features and services
• Troubleshooting technical issues
2.3 Marketing and Communications
• Sending promotional emails and newsletters (with your consent)
• Personalizing content and product recommendations
• Conducting surveys and market research
• Running contests, promotions, and special offers
• Displaying targeted advertisements
2.4 Legal and Security Purposes
• Complying with legal obligations and regulatory requirements
• Protecting against fraud, abuse, and security threats
• Enforcing our terms of service and policies
• Resolving disputes and legal claims
• Maintaining records for business and legal purposes
3. LEGAL BASIS FOR PROCESSING (GDPR)
For users in the European Union, we process your personal data based on the following legal grounds:
• Consent: When you have given clear consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our contractual obligations
• Legitimate Interests: When we have legitimate business interests that don't override your privacy rights
• Legal Obligation: When we must process data to comply with legal requirements
• Vital Interests: When processing is necessary to protect someone's life or health
4. INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Service Providers and Business Partners
We may share information with trusted third-party service providers who assist us in:
• Payment processing and financial services
• Shipping and logistics
• Website hosting and cloud storage
• Email marketing and communication services
• Analytics and data processing
• Customer support and help desk services
• Marketing and advertising services
4.2 Legal Requirements
We may disclose your information when required by law or in response to:
• Court orders, subpoenas, or legal processes
• Government investigations or regulatory requests
• Law enforcement inquiries
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage.
5.1 Types of Cookies We Use
• Essential Cookies: Necessary for website functionality and cannot be disabled
• Performance Cookies: Help us analyze website usage and improve performance
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used for targeted advertising and measuring campaign effectiveness
5.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. You can also use our cookie preference center to manage your cookie choices.
5.3 Third-Party Tracking
We may use third-party analytics services (such as Google Analytics) and advertising networks that use cookies and similar technologies. These services have their own privacy policies governing their data collection practices.
6. DATA SECURITY
We implement comprehensive security measures to protect your personal information:
• Encryption of data in transit and at rest using industry-standard protocols
• Secure server infrastructure with regular security updates
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and security practices
• Incident response procedures for data breaches
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.
7. DATA RETENTION
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:
• Account Information: Retained while your account is active and for a reasonable period after closure
• Transaction Records: Kept for accounting and legal compliance purposes (typically 7 years)
• Marketing Data: Retained until you withdraw consent or unsubscribe
• Website Analytics: Aggregated data may be retained indefinitely for business insights
• Legal Records: Maintained as required by applicable laws and regulations
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
8.1 General Rights
• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Restriction: Request limitation of data processing in certain circumstances
8.2 GDPR Rights (EU Residents)
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities
• Right to be informed about data processing activities
• Right not to be subject to automated decision-making
8.3 CCPA Rights (California Residents)
• Right to know what personal information is collected and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate personal information
8.4 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframes required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests).
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place:
• Adequacy decisions by relevant authorities
• Standard contractual clauses approved by regulatory bodies
• Binding corporate rules for intra-group transfers
• Certification schemes and codes of conduct
10. CHILDREN'S PRIVACY
Our services are not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
Parents and guardians who believe their child has provided personal information to us should contact us immediately.
11. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
We are not responsible for the privacy practices or content of third-party websites or services.
12. MARKETING COMMUNICATIONS
With your consent, we may send you marketing communications about our products, services, and promotions. You can:
• Opt-out of marketing emails by clicking the unsubscribe link
• Update your communication preferences in your account settings
• Contact us directly to modify your preferences
Even if you opt-out of marketing communications, we may still send you transactional messages related to your account or purchases.
13. CALIFORNIA "DO NOT SELL OR SHARE" RIGHTS
California Residents: We do not sell or share your personal information for monetary consideration. However, some of our advertising and analytics activities may constitute "sharing" under California law.
You have the right to opt-out of the sharing of your personal information for targeted advertising purposes. To exercise this right, please use our "Do Not Sell or Share My Personal Information" link or contact us directly.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you via email or website notice for significant changes
• Obtain your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
15. CONTACT INFORMATION
Data Protection Officer / Privacy Officer
Company: Gadget Minia
Email: privacy@gadgetminia.com
Phone: +8801343782111
Address: Dhaka, Dhaka Division, Bangladesh 1207
For Privacy-Related Inquiries:
• General privacy questions: privacy@gadgetminia.com
• Data subject requests: dataprotection@gadgetminia.com
• Security concerns: security@gadgetminia.com
Response Times:
• General inquiries: 5-7 business days
• GDPR requests: 30 days (may be extended to 60 days for complex requests)
• CCPA requests: 45 days (may be extended to 90 days for complex requests)
• Security incidents: 24-48 hours
16. SUPERVISORY AUTHORITY INFORMATION
If you are located in the European Union and have concerns about our data processing practices, you have the right to lodge a complaint with your local supervisory authority. You can find contact information for EU data protection authorities at: https://edpb.europa.eu/about-edpb/board/members_en
California residents may also contact the California Attorney General's Office regarding privacy concerns.
NOTE: This Privacy Policy is designed to comply with major privacy regulations including GDPR, CCPA/CPRA, and other applicable laws. However, you should consult with legal counsel to ensure full compliance with all applicable regulations in your jurisdiction.
This policy was last reviewed and updated to reflect current privacy law requirements as of January 2025.